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Privacy policy

Last updated 14 November 2026

Draft. This page is a placeholder that is still being reviewed and may change before Pickwell launches.

This policy explains how Pickwell (ABN 00 000 000 000) handles personal information collected through this website. We aim to handle it in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you join the waitlist or contact us, we collect:

  • your name and email address
  • your business name and the number of warehouse staff you tell us about
  • the job or accounting system you use, if you choose to tell us
  • the page you signed up on, the site that referred you, and any campaign tags in the link you followed

We also use privacy-friendly analytics to count page views and sign-ups. It doesn't use cookies and doesn't identify you personally.

Why we collect it

  • to tell you when Pickwell is ready and send you updates about it
  • to answer your questions
  • to work out which integrations to build first
  • to understand how people find and use this website

We won't use your details for anything else unless you'd reasonably expect it or the law allows it.

Who we share it with

We don't sell your personal information. We share it only with the service providers that help us run this website, such as our website host, our database provider and our email provider, and only so they can provide those services to us.

Some of these providers store or process data outside Australia, including in the United States. Where that happens, we take reasonable steps to make sure your information is handled in a way that's consistent with the Australian Privacy Principles.

How we keep it safe

We keep waitlist details in a database that only we can access, and we limit who can see them. No system is perfectly secure, but we take reasonable steps to protect your information from misuse, loss and unauthorised access.

We keep your details only for as long as we need them for the purposes above, then delete or de-identify them.

Emails from us

If you join the waitlist, we'll email you about Pickwell. You can ask us to stop at any time by replying to any email or contacting us, and we'll take you off the list.

Seeing or fixing your information

You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email hello@pickwell.com.au and we'll respond within a reasonable time.

Complaints

If you think we've mishandled your personal information, please email hello@pickwell.com.au so we can put it right. If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

Contact us

Questions about privacy? Email hello@pickwell.com.au.